"questionnaire survey" - Selaus asiasanan mukaan Centria-ammattikorkeakoulu
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A workplace to make you love monday mornings : Internal employer brand at Jervois Finland Oy
(2023)This thesis was commissioned by Jervois Finland Oy, a company operating in the chemical industry in Kokkola. The working life instructor of the thesis was the HR Services Manager of Jervois Finland Oy, Katriina Rekilä. The ... -
Business opportunities for Koistinen kantele in Japan : A market survey
(2012)Kantele, the Finnish national instrument, has seen a huge rise in popularity during the last two decades, not only in its native country, but also in Japan. Koistinen Kantele Ltd, the leading kantele manufacturer, has been ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Creating customer loyalty from customer satisfaction : case: Sport & Fitness Centre Fressi, Leppävaara
(2010)In the thesis, discussions about customer loyalty only concern service oriented companies. In addition, the emphasis of the thesis is on service performance and customer satisfaction; despite marketing methods. Customer ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer relationship management : A study based on customer satisfaction of ICICI bank
(2023)The aim of this thesis was to explore the key attributes of customer satisfaction and Customer relationship Management, to understand the strategies of ICICI Bank on customer satisfaction and CRM, and to study the customer ... -
Customer satisfaction in restaurant service : Naan-n-Curry, a Bangladeshi restaurant in Jakobstad
(2023)Customer satisfaction is an essential factor for any business organization in terms of deriving revenue, sales, growth and overall performance. Customer satisfaction ensures a strong spot for business companies with an ... -
Customer satisfaction in the salad industry : survey on Fresh Servant Oy
(2023)The main aim of this thesis was to examine the customer satisfaction level within the salad industry. The case company chosen for the research was Fresh Servant Oy. Fresh Servant is also a local company and the first company ... -
Cybersecurity attitudes of computer users
(2022)With the prevalence and significance of cybercrimes increasing, cybersecurity has become one of the most talked-about issues in the current digital world. Cybersecurity crimes cause substantial costs on a global scale. The ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Factors affecting customer satisfaction in Starbucks coffee shops : a study on potential customers in Turku, Finland
(2024)Starbucks is a widely recognized international coffee franchise that has established a notable market share in Finland. The Finnish market presents a unique context due to its cultural preferences, customer expectations, ... -
Investigating the consumer preferences for ride sharing companies in urban areas : A study of Pathao
(2023)The emergence of ride-sharing companies has revolutionized urban transportation. As so many companies have entered this market and are offering the same services, this raises the question of customers’ preferences. So, ... -
Stadshotellet Jakobstad : Case study on marketing and customer satisfaction
(2014)The main part of this thesis was about Stadshotellet, Pietarsaari and the instructor of this thesis is hotel manager Lotte Jifs. The aim of this thesis was to examine the quality of services, the marketing of the hotel and ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad