KoulutusalaOpinnäytetyöt (Avoin kokoelma)Toimitilapalvelut ja talousala
Viitteet 1-20 / 59
-
Applying new ways of working in university working environment. A case study: Laurea University of Applied Sciences
(Laurea-ammattikorkeakoulu, 2015)The objective of this thesis is to identify New Ways of Working (NWoW) or new work concepts that are applicable for the Laurea University of Applied Sciences working environment. The research focused on the perspective of ... -
Assessing municipal waste management in Ethiopia: applying the best practices of the Finnish system
(Laurea-ammattikorkeakoulu, 2017)Waste management is the major service provided and handled by municipal administrations. Because of lack of awareness, continual carelessness, insufficient finance, private company involvement and low community participation, ... -
The benefits of Outsourcing facility services when selecting right service provider for a hotel:Case Kämp Group Oy
(Laurea-ammattikorkeakoulu, 2015)This research paper examines about the outsourcing of facility services in the Kämp group of hotels. The scope of the study includes Facility Management, outsourcing facilities services, and the selection process of the ... -
Business Branding: a Case Study of Nepalese Restaurant, Lumbini
(Laurea-ammattikorkeakoulu, 2016)The main purpose of this thesis project is to find out the ways to develop an ethnic Nepalese restaurant as a restaurant brand. There are hundreds of ethnic restaurants in Finland which are operated by independent entrepreneurs ... -
Challenges of a Finnish Equity Savings Account
(2020)The purpose of this thesis was to recognize and research challenges of a Finnish equity savings account, which became an investment option recently in 2020. More precisely, the subject was issued from the perspective of ... -
Change process in workspace: Lessons from Laurea University of Applied Sciences, Leppävaara campusChange process in workspace: Lessons from Laurea University of Applied Sciences, Leppävaara campus
(Laurea-ammattikorkeakoulu, 2017)In 2016, the Leppävaara campus of Laurea University of Applied Sciences (UAS) conducted a total transformation in the teacher’s office design. All the traditional working spaces of the teachers were converted into a ... -
Complaints Management in Cleaning Services
(Laurea-ammattikorkeakoulu, 2015)Customers today have become increasingly empowered and have high expectations of good service. Thus the need for constant change and improvement is necessary in the service business. In order to keep up with the expectations ... -
Conservation of the cultural heritages of Kathmandu valley
(Laurea-ammattikorkeakoulu, 2015)The main objective of this thesis project is to show the need for conservation of the cultural heritages of Kathmandu valley and to determine the current obstacles in the conservation process and solutions for these. ... -
Creating a marketing channels strategy for European market entry: a case study for eloSpaces Oy
(Laurea-ammattikorkeakoulu, 2016)This thesis is produced as a case study for eloSpaces, Finnish-Chinese startup company based in Espoo, Finland. eloSpaces develops a unique capsule for people to do the focus work and enjoy privacy. The home market for ... -
Cultural Perspective of Tourism in Nepal
(Laurea-ammattikorkeakoulu, 2011)This Bachelor’s thesis is conducted with the main objective of understanding the perspective of culture and its impact on the tourism industry of the host country i.e. Nepal. Furthermore, it will help to gain insight about ... -
Customer Experience at Tribhuvan International Airport, Nepal
(Laurea-ammattikorkeakoulu, 2017)Tribhuvan International Airport (TIA) is the only international airport in Nepal. As a part of the service industry, TIA has as its main focus customer satisfaction, which can be described as the overall evaluation of ... -
Developing components of communication through service design:case study Radisson Blu Royal
(Laurea-ammattikorkeakoulu, 2015)The purpose of this project is to develop the current communication process of ordering catering service in the room at the case company Radisson Blu Royal by the use of service design tools. The importance of communication ... -
Developing Digital Marketing Strategy for Restaurant X Using Service Design Tools
(2019)Technological innovation and invention of digital platforms has changed the ways of promoting products and services to the customers. Like any other industry, restaurants, have been using digital channels to promote their ... -
Developing the New Employee Orientation Process, Case Study: Coor
(Laurea-ammattikorkeakoulu, 2016)This thesis aims to develop Coor’s current orientation process as well as its documentation procedures. Coor is one of the Nordic region’s leading companies providing facility services and employs approximately 1000 employees ... -
The Effect of the Work Environment on Workplace Wellbeing – Research at a Youth Centre
(Laurea-ammattikorkeakoulu, 2016)The purpose of this Bachelor’s thesis is to research the effect of the work environment on workplace wellbeing. The workplace studied in this research is a Youth Centre in Helsinki, which received a renovation in 2015. The ... -
The effect of visibility of environmental friendliness in hotels
(Laurea-ammattikorkeakoulu, 2015)This research studies the visibility of environmental friendliness in the hotel industry and whether or not it can have a positive effect, especially with profitability. Two local hotels from Helsinki are included as ... -
The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa
(Laurea-ammattikorkeakoulu, 2016)The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media ... -
Employee's satisfaction with integration process as a key to success of the company. Case: Radisson Blu hotel Latvija.
(Laurea-ammattikorkeakoulu, 2011)The purpose of this thesis is to clarify how the employee’s satisfaction with integration process can make impact on the success of the company. As employees are the most important resources of the company, good care have ... -
Enhancing customer loyalty in Hard Rock Café Helsinki through Service Design
(Laurea-ammattikorkeakoulu, 2016)The increased supply of services and the continual price war between companies has complicated the ability to stand out from the competitors and increased the difficulty of choice between service providers among customers. ... -
Environmental impacts of waste management in the hospitality industry: Creating a waste management plan for Bergvik Kartano
(Laurea-ammattikorkeakoulu, 2014)Many hospitality industries find it difficult to control or manage solid wastes, such as food, containers, paper, cardboard and scrap metals, which are waste generated on a daily basis depending on the industry. Most ...
