"Haapakoski, Mika" - Selaus tekijän mukaan Jyväskylän ammattikorkeakoulu
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Incident management in multi-vendor environment : Interview-based case study
Haapakoski, Mika (Jyväskylän ammattikorkeakoulu, 2018)A substantial number of organizations has changed from using a single supplier and dedicated services to using multiple service providers with their service provided from a shared platform. Dealing with multiple vendors ...