"quality management" - Selaus asiasanan mukaan Centria-ammattikorkeakoulu

    • A roadmap to supplier excellence 

      Aho, Joni (2023)
      This thesis examines how an SME company in manufacturing can improve their supplier development functions to match the increased requirements. First, a current-state analysis is done by mapping the functions and tools used ...
      Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad
    • Improving organizational leadership performance 

      Edereho, Raphael (2020)
      The purpose of this thesis was to identify the importance of effective leadership towards improving organizational performance. The main objectives were to determine the behaviors, characteristics and skills of effective ...
    • Improving organizational leadership performance 

      Edereho, Raphael (2020)
      The purpose of this thesis was to identify the importance of effective leadership towards improving organizational performance. The main objectives were to determine the behaviors, characteristics and skills of effective ...
    • Introducing quality management : Case study for Baltic Yachts Oy Ab Ltd 

      Kastrén, Pamela (2011)
      This study is meant to be a guide for the workers at Baltic Yachts Oy Ab Ltd. The main purpose of this thesis is to introduce quality management and ISO 9001 quality management system to the employees at Baltic Yachts. Theory ...
      Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad
    • The impact of service quality on sales performance : a case of Shwapno 

      Khalil, Ibrahim (2023)
      The objective of this study was to examine the influence of service quality on the sales performance of Shwapno supermarkets in Bangladesh. The primary aims of this study encompassed the examination of the impact of complaint ...