Cost of Poor Quality: a model to visualize costs of poor quality in a producing Company
Grannas, Sofia (2023)
Grannas, Sofia
2023
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023121537725
https://urn.fi/URN:NBN:fi:amk-2023121537725
Tiivistelmä
Cost of Poor Quality is the cost of producing poor quality products in a company. When keeping track of Poor Quality costs, where and why they appear, a company can easier reduce them. The company gets information about where and for what products quality needs to be improved and can decide according to that what investments and improvement projects that should be prioritized.
By combining information from the literature study, interviews, and secondary data a model with relevant quality cost parameters was made. The model was then reviewed with employees on every department involved in the data collection for the model. The model was then developed according to their knowledge about the daily work to get information for the model with as little increased workload as possible.
The aim with this thesis was to make a model that visually shows the costs of poor quality, where and why they appear. The information for the model isn’t currently easily available, by making suggestions on new ways of reporting quality failures it is possible to get information about poor quality costs directly from the ERP system.
The model has been tested and implemented in some departments in the company. The new ways of working to get the needed data for the model has been implemented but it will still take a couple of months before we have accurate and comparable data. To give easy access of information to everyone within the company the data will be presented as a dashboard in the company’s dashboard portal.
By combining information from the literature study, interviews, and secondary data a model with relevant quality cost parameters was made. The model was then reviewed with employees on every department involved in the data collection for the model. The model was then developed according to their knowledge about the daily work to get information for the model with as little increased workload as possible.
The aim with this thesis was to make a model that visually shows the costs of poor quality, where and why they appear. The information for the model isn’t currently easily available, by making suggestions on new ways of reporting quality failures it is possible to get information about poor quality costs directly from the ERP system.
The model has been tested and implemented in some departments in the company. The new ways of working to get the needed data for the model has been implemented but it will still take a couple of months before we have accurate and comparable data. To give easy access of information to everyone within the company the data will be presented as a dashboard in the company’s dashboard portal.
Kokoelmat
Samankaltainen aineisto
Näytetään aineisto, joilla on samankaltaisia nimekkeitä, tekijöitä tai asiasanoja.
-
How to adapt international quality assurance approaches to Hong Kong: a diary-based approach to analyse quality assurance approaches of quality assurance bodies
Lai, Ka Yee (2022)Hong Kong has witnessed the booming development of the self-financed higher education sector in the last two decades. Quality issue perceived by the public still remains uncertain. Meanwhile, as a result of the policy ... -
Does Water Quality Matter for Life Quality? A Study of the Impact of Water Quality on Well-being in a Coastal Community
Gunko, Ruslan; Rapeli, Lauri; Vuorisalo, Timo; Scheinin, Matias; Karell, Patrik
Environmental Management : 3 (Springer Science and Business Media LLC, 2022) -
Quality Control Process Development : Active Quality Control Process for Bladefence Oy
Salmi, Tomas (2021)The goal of this thesis was to create, implement and verify the best possible quality control process for the client company. The study focused on creating the most resource efficient quality control approach for a medium ...