A case study on optimizing product development: integrating risk-driven design for customer requirement clarification
Shcherbakov, Anton (2023)
Shcherbakov, Anton
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023092426242
https://urn.fi/URN:NBN:fi:amk-2023092426242
Tiivistelmä
The research investigates the integration of Risk-Driven Design principles into the product development process, focusing on the possibility of optimizing customer requirement clarification through proactive risk management.
Understanding how risk management interacts with the process of developing new products, the theoretical part of the research examined the theoretical basis of the traditional risk management approach and the relevance to product development projects, with the intention to customer requirements. The concept of Risk-Driven Design was introduced as an alternative strategy to mitigate risks raised by wrong interpretation of customer requirements. The alternative strategy was verified through a practical case study in an actual development project, where the application of Risk-Driven Design was demonstrated to work with customer requirements and involve customers in the development process of a new product. Based on the results obtained from the case study, it is concluded that customer involvement and proactive risk management play a critical role in the product development process. The study recommends integrating these strategies into the development process to minimize uncertainties and align products with customer requirements. The insights provided by the study are practical and can be implemented to achieve optimal results.
In conclusion, the study's results underscore the potential benefits of implementing proactive risk management strategies. Furthermore, it provides a practical recommendation for using tools to work with customer requirements to enhance the alignment of products with customer needs, thereby reducing uncertainties and minimizing risks.
Understanding how risk management interacts with the process of developing new products, the theoretical part of the research examined the theoretical basis of the traditional risk management approach and the relevance to product development projects, with the intention to customer requirements. The concept of Risk-Driven Design was introduced as an alternative strategy to mitigate risks raised by wrong interpretation of customer requirements. The alternative strategy was verified through a practical case study in an actual development project, where the application of Risk-Driven Design was demonstrated to work with customer requirements and involve customers in the development process of a new product. Based on the results obtained from the case study, it is concluded that customer involvement and proactive risk management play a critical role in the product development process. The study recommends integrating these strategies into the development process to minimize uncertainties and align products with customer requirements. The insights provided by the study are practical and can be implemented to achieve optimal results.
In conclusion, the study's results underscore the potential benefits of implementing proactive risk management strategies. Furthermore, it provides a practical recommendation for using tools to work with customer requirements to enhance the alignment of products with customer needs, thereby reducing uncertainties and minimizing risks.