Building an effective hiring and smooth employee boarding process : company X
Chang, Yu-Jung (2023)
Chang, Yu-Jung
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023053116435
https://urn.fi/URN:NBN:fi:amk-2023053116435
Tiivistelmä
The focus of this Master's thesis was to design a practical hiring and employee boarding concept for company X using service design tools to create an effective and smooth process for new employees. The goal was to lead to job satisfaction and long-term employee retention. The research question that guided the study was:
• What kind of hiring and employee boarding concept helps company X in achieving operational efficiency and cost savings?
The hiring and employee boarding are critical for new employees to acclimate to coworkers, management, and the corporate culture. This thesis reviewed the process from the employees' perspective post-hiring/onboarding to identify and address challenges. It is essential to plan and conduct the hiring and employee boarding process in an organized and effective manner to enhance the commitment of newly hired employees.
The study took a comprehensive approach to improve the hiring and employee boarding process by integrating best practices and service design research. It utilized qualitative methods, employing inductive reasoning to interpret the collected data. The research methods encompassed a literature review, analysis of secondary research data, employee surveys, interviews, benchmarking, and the application of service design methods and tools to facilitate a seamless hiring and employee boarding process.
Companies seeking to deliver successful hiring and a positive employee boarding experience will find this study helpful in the hiring, orientation, and departure phase. Regardless of corporate culture or employees' work backgrounds, a well-planned hiring and boarding process can lead to better employee engagement, job satisfaction, and higher new hire retention.
• What kind of hiring and employee boarding concept helps company X in achieving operational efficiency and cost savings?
The hiring and employee boarding are critical for new employees to acclimate to coworkers, management, and the corporate culture. This thesis reviewed the process from the employees' perspective post-hiring/onboarding to identify and address challenges. It is essential to plan and conduct the hiring and employee boarding process in an organized and effective manner to enhance the commitment of newly hired employees.
The study took a comprehensive approach to improve the hiring and employee boarding process by integrating best practices and service design research. It utilized qualitative methods, employing inductive reasoning to interpret the collected data. The research methods encompassed a literature review, analysis of secondary research data, employee surveys, interviews, benchmarking, and the application of service design methods and tools to facilitate a seamless hiring and employee boarding process.
Companies seeking to deliver successful hiring and a positive employee boarding experience will find this study helpful in the hiring, orientation, and departure phase. Regardless of corporate culture or employees' work backgrounds, a well-planned hiring and boarding process can lead to better employee engagement, job satisfaction, and higher new hire retention.