Item Data Management in Spare Part Processes
Soini, Lassi (2022)
Soini, Lassi
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022051910614
https://urn.fi/URN:NBN:fi:amk-2022051910614
Tiivistelmä
This thesis was done for Normet Oy, a technology company in the field of mining and tunneling business. The purpose of this thesis was to learn, develop and find out improvement needs of processes involving spare parts and data in the Service department of the company. This topic was chosen because there were issues with the data quality in the field of spare parts.
There was a need to find out and implement possible development fields in the spare part processes as well as report them. Methods used were interviews, meetings, personal experience and feedback. Feedback was received from Normet employees.
The development ideas were implemented in practice. These improvements help the development of processes further. The results of this thesis show that there are still development needs in spare part processes. For further development the processes should be investigated and measured further.
There was a need to find out and implement possible development fields in the spare part processes as well as report them. Methods used were interviews, meetings, personal experience and feedback. Feedback was received from Normet employees.
The development ideas were implemented in practice. These improvements help the development of processes further. The results of this thesis show that there are still development needs in spare part processes. For further development the processes should be investigated and measured further.