Service process for diabetic nurse when using handheld infrared thermal imaging
Heino, Mikko (2022)
Heino, Mikko
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202205118524
https://urn.fi/URN:NBN:fi:amk-202205118524
Tiivistelmä
Foot ulcers are unwelcome complication of diabetes and early detection is crucial when treating and finding foot ulcers. Modern welfare technology offers a new tool to battle against diabetes complications. This new tool gives chance to measure foot skin temperature to identify people at risk of developing foot ulcers. Infrared thermal imaging (ITI) is finding it’s route to be part of healthcare.
This research was conducted to explore the way in which nurses and podiatrists (healthcare professionals) experience infrared thermal imaging in part of their daily work routines in the field of diabetic care. This study was conducted in a physiotherapy and rehabilitation services clinic which provides treatment and counseling to people with diabetes in the Uusimaa region in Finland.
Purpose of this study was to provide service process for target company TherMidas and to their new handheld ITI-system using chosen service design approach.
Service design approach included a market scan regarding different imaging services, TherMidas multidisciplinary team opinions and target healthcare professional’s opinions.
To gather the data from healthcare professionals, the researcher interviewed two healthcare professionals. Data was gathered with individual questionnaire and with thematic group interview. All data were analyzed using inductive content analysis.
This research results concluded that real healthcare professionals experienced ITI to be beneficial tool in part to their work and in the treatment of diabetic feet. This research produced new service process for the handheld ITI-system and increased target company product assortment.
This research was conducted to explore the way in which nurses and podiatrists (healthcare professionals) experience infrared thermal imaging in part of their daily work routines in the field of diabetic care. This study was conducted in a physiotherapy and rehabilitation services clinic which provides treatment and counseling to people with diabetes in the Uusimaa region in Finland.
Purpose of this study was to provide service process for target company TherMidas and to their new handheld ITI-system using chosen service design approach.
Service design approach included a market scan regarding different imaging services, TherMidas multidisciplinary team opinions and target healthcare professional’s opinions.
To gather the data from healthcare professionals, the researcher interviewed two healthcare professionals. Data was gathered with individual questionnaire and with thematic group interview. All data were analyzed using inductive content analysis.
This research results concluded that real healthcare professionals experienced ITI to be beneficial tool in part to their work and in the treatment of diabetic feet. This research produced new service process for the handheld ITI-system and increased target company product assortment.