"Kaarnavaara-Puutio, Mari" - Selaus tekijän mukaan Yrkeshögskolan Novia
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Streamlining a Service Process. Optimising Two-way Information Sharing in Product Development: Case Origin by Ocean
Kaarnavaara-Puutio, Mari (2021)The objective of this thesis was to advance the commissioner’s digital service system and create a workflow that would minimise their investments in offering technical support. The aim was to use service design for improving ...