Human resource management in banking institutions
Chaudhary, Sushmita (2019)
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201903273922
https://urn.fi/URN:NBN:fi:amk-201903273922
Tiivistelmä
The aim of thethesiswas to present the study on human resource management practice in banking sector. The key concept of human resource management is to manage each human resource working in the organization. This thesis consists of practice of human resourcemanagement from historical time period until now and in coming future. A Finnish Cooperative bank Osuuspankkihas been used as a part of a research. Throughout the research this thesis various books were used tofindout appropriate information.
The theoretical part consisted of motivation theory discussing the three ‘classical’ needstheories. The author of this thesis used qualitative method for the research. A semi-structured interviewmethodwas used andMr. Aatto Ainali and Mr. Kimmo Peuranto were interviewed. Same questions were asked individually. The interviewswererecordedand the transcriptsof the audiovisual materialswereused in reporting the main findings.
This thesis findings were:the change in a system of human resource management is possible with the change in technology inthenear future. There are many challenges in managing the human resource issues at the banks.Banks needsecurity and trustworthy workerslike in every organizationsto avoid the risk of fraud and threat. Therefore, artificial intelligence couldpartlyreplace the human involvement inthenear future when providing security to the banks.
The theoretical part consisted of motivation theory discussing the three ‘classical’ needstheories. The author of this thesis used qualitative method for the research. A semi-structured interviewmethodwas used andMr. Aatto Ainali and Mr. Kimmo Peuranto were interviewed. Same questions were asked individually. The interviewswererecordedand the transcriptsof the audiovisual materialswereused in reporting the main findings.
This thesis findings were:the change in a system of human resource management is possible with the change in technology inthenear future. There are many challenges in managing the human resource issues at the banks.Banks needsecurity and trustworthy workerslike in every organizationsto avoid the risk of fraud and threat. Therefore, artificial intelligence couldpartlyreplace the human involvement inthenear future when providing security to the banks.