Project Communications in Two Case Organizations
Mentula, Viivi (2015)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015113018580
https://urn.fi/URN:NBN:fi:amk-2015113018580
Tiivistelmä
The objective of the study was to find out how organization and type of projects conducted affect communications management in the project manager’s work. The study is focusing on how project managers complete their work and what is the organization’s role in supporting them.
The information for the theoretical part was gathered from books, articles and journals, and internet sites. The empirical part was based on interview results of six project managers from two case organizations from the field of education and business. Interviews were conducted in person with open-ended questions. This allowed project managers to reflect on issues that were important from their point of view.
The results of the study show that organization and project type affect project communications management and stakeholder communications in case organizations. In the Educational organization the open style of communication supported project communications management. In the Business organization, project managers felt that the information flow was not sufficient enough and organizational procedures did not enhance communications in their work.
The information for the theoretical part was gathered from books, articles and journals, and internet sites. The empirical part was based on interview results of six project managers from two case organizations from the field of education and business. Interviews were conducted in person with open-ended questions. This allowed project managers to reflect on issues that were important from their point of view.
The results of the study show that organization and project type affect project communications management and stakeholder communications in case organizations. In the Educational organization the open style of communication supported project communications management. In the Business organization, project managers felt that the information flow was not sufficient enough and organizational procedures did not enhance communications in their work.