Supply Chain Maturity Assessment of Coca Cola Ghana Ltd
Tetteh, Quaye (2015)
Haaga-Helia ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015060512598
https://urn.fi/URN:NBN:fi:amk-2015060512598
Tiivistelmä
This study aims to assess the supply chain process management of Coca Cola Ghana Ltd; this research is of importance due to its potential to point out processes that can yield higher performance of the supply chain and those processes that can be enhanced for higher per-formance levels.
The sample for this study was selected using purposive sampling; five supply chain man-agement practitioners in the company were used for the data extraction. Questionnaires were sent to these five respondents and the response rate was 100 %.
To extract the data needed a maturity test tool was developed based on the best practices of the Supply Chain Operations Reference model which provides the scope and focus for this study.
Data was evaluated using a variety of analytical tools. Microsoft Excel and Google forms were used for the manipulation of the extracted data.
The findings of this thesis have proven that all processes must be constantly reviewed to find better ways of doing same activities but with better management practices. This thesis also found the supply chain of the company to be using the best practices in managing most of the processes.
In conclusion from the findings of this thesis, firms must carefully find and select the best practices that can enable them achieve higher performance and profitability. Processes can be the game changer in meeting customer expectations and achieving higher results in companies.
The sample for this study was selected using purposive sampling; five supply chain man-agement practitioners in the company were used for the data extraction. Questionnaires were sent to these five respondents and the response rate was 100 %.
To extract the data needed a maturity test tool was developed based on the best practices of the Supply Chain Operations Reference model which provides the scope and focus for this study.
Data was evaluated using a variety of analytical tools. Microsoft Excel and Google forms were used for the manipulation of the extracted data.
The findings of this thesis have proven that all processes must be constantly reviewed to find better ways of doing same activities but with better management practices. This thesis also found the supply chain of the company to be using the best practices in managing most of the processes.
In conclusion from the findings of this thesis, firms must carefully find and select the best practices that can enable them achieve higher performance and profitability. Processes can be the game changer in meeting customer expectations and achieving higher results in companies.