The impact of national culture on the ethical standards of the German restaurant market
Crocamo, Filomena Clara (2015)
Saimaan ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015060412460
https://urn.fi/URN:NBN:fi:amk-2015060412460
Tiivistelmä
The purpose of the study was to find out the ethical standards of the restaurant business in Germany. A further objective was to understand the national cultural impact on these ethical standards and how potential distinctions in the ethical decision-making process can be explained by the different national cultural background.
The theoretical framework of this thesis was based on the theories of national cultural dimensions by the researcher Hofstede (1980) and the concepts of business ethics.
Data for this study were collected from academic books, scientific research papers and business journals as well as academic internet sources. In the empirical part a qualitative research methodology was used to conduct semi-structured interviews with restaurant managers of German and Italian restaurants located in different German regions.
As a result of this study the business ethical status quo of the German restaurant business is examined. The results show that in the country comparison both cultures score relatively equal on the national culture Indexes and neither Italian nor German restaurants owe more or less ethical standards. Yet main differences between their business ethical perceptions are detected. Based on the findings the researcher reveals that the national cultural dimensions have a very real impact on the way ethical decisions are made and implemented.
The theoretical framework of this thesis was based on the theories of national cultural dimensions by the researcher Hofstede (1980) and the concepts of business ethics.
Data for this study were collected from academic books, scientific research papers and business journals as well as academic internet sources. In the empirical part a qualitative research methodology was used to conduct semi-structured interviews with restaurant managers of German and Italian restaurants located in different German regions.
As a result of this study the business ethical status quo of the German restaurant business is examined. The results show that in the country comparison both cultures score relatively equal on the national culture Indexes and neither Italian nor German restaurants owe more or less ethical standards. Yet main differences between their business ethical perceptions are detected. Based on the findings the researcher reveals that the national cultural dimensions have a very real impact on the way ethical decisions are made and implemented.