Utilization of Artificial Intelligence in Project Management

Abstract

The main objective of this research is to explore how AI can be utilized in the project management tasks of the case company and to understand the company’s project managers experiences and knowledge related to AI.

The theoretical framework covers the brief history of AI and its key concepts. Additionally, the research explores the role of AI in various project management approaches.

The research material includes a literature review, and a survey conducted among a specific team of project managers in the case company. The aim of the survey was to learn more about the project managers’ current knowledge and skills with AI and to gather ideas for potential usage of artificial intelligence in project management tasks within the case company.

The key findings reveal that while project managers show strong interest in AI opportunities, but the practical usage is still limited. Since the company’s internal AI capabilities are relatively new for internal usage, the functionalities have not yet been fully analyzed, nor have specific use cases been identified or tailored to meet specific project management needs. Third-party tools are restricted to training purposes due to data privacy concerns.

The conclusions suggest that the case company could benefit analysing its own AI capabilities and tailor to the specific project management needs or exploring third-party solutions that align with the requirements including data privacy. Based on the research findings and analysis, the case company could consider initiating pilot projects that integrate AI tools into specific project management processes or tasks.