The daily cash settlement process current state and improvement plan : A research and development project for Staples Finland Oy
Nyman, Kira (2014)
Nyman, Kira
Arcada - Nylands svenska yrkeshögskola
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2014121519704
https://urn.fi/URN:NBN:fi:amk-2014121519704
Tiivistelmä
The daily cash settlement process is an important feature of any retail company, it’s a process that essentially contains the acts of counting the money received from sales, transporting the money to the bank, reporting on the daily sales to the financial depart-ment as well as recording the sales onto the right accounts.
This thesis was written on commission for the company Staples Finland Oy, who believed that their stores daily cash settlement process should be renewed. The company requested a research to be conducted on the current situation of their daily cash settlement process, as well as the formation of an improved version and the guidelines for the new process. The research question is ”How can the daily cash settlement process of Staples Finland Oy be improved?”
This thesis is an action research and the author carries out a qualitative research of the current process in the stores with the help of a questionnaire, and studying of internal ma-terial. The data from the research is presented with help of process maps and sequenced texts explaining the current process in each store as well as in the financial department.
The findings from the research are presented and analyzed in the light of the theoretical framework given in the beginning of the thesis. Any inefficiencies of the process are to be dissolved with the improved process. The current process is standardized, simplified and modernized in the guidelines of the improved process, which are presented at the end of the thesis.
This thesis was written on commission for the company Staples Finland Oy, who believed that their stores daily cash settlement process should be renewed. The company requested a research to be conducted on the current situation of their daily cash settlement process, as well as the formation of an improved version and the guidelines for the new process. The research question is ”How can the daily cash settlement process of Staples Finland Oy be improved?”
This thesis is an action research and the author carries out a qualitative research of the current process in the stores with the help of a questionnaire, and studying of internal ma-terial. The data from the research is presented with help of process maps and sequenced texts explaining the current process in each store as well as in the financial department.
The findings from the research are presented and analyzed in the light of the theoretical framework given in the beginning of the thesis. Any inefficiencies of the process are to be dissolved with the improved process. The current process is standardized, simplified and modernized in the guidelines of the improved process, which are presented at the end of the thesis.