Algorithmic Control Across the Employee Lifecycle
Tuomi, Aarni; Ascenção, Mário Passos (2024)
Tuomi, Aarni
Ascenção, Mário Passos
Springer Nature
2024
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2024050827779
https://urn.fi/URN:NBN:fi-fe2024050827779
Tiivistelmä
This paper examines the employee lifecycle, that is, HR managers’ role in decision-making. In tourism, HR faces unique challenges, e.g. labor shortage, staff turnover, diversity management. Algorithmic management, driven by data, is introduced as significant but ethically complex management strategy. The uses LEGO Serious Play to gather insights from managers (n = 17) and identifies eight potential use-cases for algorithmic control along the employee lifecycle. Implications for tourism management and research are discussed.