Identification and Development of Operational KPI Metrics in Manufacturing Industries
Alramli, Rafat (2023)
Alramli, Rafat
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023052313063
https://urn.fi/URN:NBN:fi:amk-2023052313063
Tiivistelmä
The research was conducted within the framework of the TeknoHub initiative, with Iisalmen Teollisuuskylä Oy taking on the role of project manager. The targeted companies were company A, company B, company C, and company D. The aim of the research was to offer a thorough portrayal, identification, and evaluation of the existing KPIs within the client organizations. Further on, to assist both managers and decision-makers in making better decisions to manage the business transition and KPI usage effectively.
The study highlighted the issue of KPI implementation from an innovation management perspective. The study presents a theoretical discussion about major areas of KPI usage and provides a theoretical frame-work to address the impact of business and digital transformations on improving business efficiency.
The study is considered exploratory to understand the complexity of implementing KPIs and how they affect organizational transformation. The study resulted in a classification of the organizational hierarchy based on the importance of workflow optimization. Furthermore, a different technical proposal was suggested as an alternative, which was considered to be much more suitable for the current situation of the organization in question. The study findings yielded the adoption of a bottom-up leadership structure and the implementation of KRA as an essential evaluation metric. Additionally, it is recommended to take advantage of the on-going digital transformation during this season. It is also advisable to allocate additional resources to the information technology department and optimize the use of the newly implemented enterprise resource planning (ERP) system.
The study highlighted the issue of KPI implementation from an innovation management perspective. The study presents a theoretical discussion about major areas of KPI usage and provides a theoretical frame-work to address the impact of business and digital transformations on improving business efficiency.
The study is considered exploratory to understand the complexity of implementing KPIs and how they affect organizational transformation. The study resulted in a classification of the organizational hierarchy based on the importance of workflow optimization. Furthermore, a different technical proposal was suggested as an alternative, which was considered to be much more suitable for the current situation of the organization in question. The study findings yielded the adoption of a bottom-up leadership structure and the implementation of KRA as an essential evaluation metric. Additionally, it is recommended to take advantage of the on-going digital transformation during this season. It is also advisable to allocate additional resources to the information technology department and optimize the use of the newly implemented enterprise resource planning (ERP) system.