Digital competence of healthcare professionals – requirements and impact on work: A Narrative literature review
Rajalampi, Veera; Sorila, Satu (2023)
Rajalampi, Veera
Sorila, Satu
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023051510785
https://urn.fi/URN:NBN:fi:amk-2023051510785
Tiivistelmä
Digitalization of healthcare is creating new competence requirements for healthcare professionals. Professionals’ job descriptions are broadening, service processes are changing, and new legislation is executed because of digitalization. The change is happening fast, which creates challenges for healthcare professionals to maintain their professional competence and keep up with the development.
The aim of this thesis was to produce information about the digital competence of healthcare professionals and to find out what digital competence means in a healthcare setting and how it affects the work of healthcare professionals. The research material was gathered from several scientific databases through different searches. A narrative literature review was used as a research method and inductive content analysis was used as an analysis method in this thesis.
Digitalization creates many competence requirements for healthcare professionals as results of this thesis showed. According to this literature review, these requirements are information management in digital healthcare, professional competence in digital healthcare, knowledge of digital technology in digital healthcare, interaction competence in digital healthcare, ethical competence in digital healthcare and knowledge of digital services and development in digital healthcare. The impact of these digital competence requirements on the work of healthcare professional is the change of the work environment to digital environment and the impact on the management and manageability of a professional’s work in healthcare.
This thesis offers information to healthcare professionals, but also to working communities and healthcare managers. Employers should invest in employees' regular digital training and the effects of digital requirements should be actively considered in work communities.
The aim of this thesis was to produce information about the digital competence of healthcare professionals and to find out what digital competence means in a healthcare setting and how it affects the work of healthcare professionals. The research material was gathered from several scientific databases through different searches. A narrative literature review was used as a research method and inductive content analysis was used as an analysis method in this thesis.
Digitalization creates many competence requirements for healthcare professionals as results of this thesis showed. According to this literature review, these requirements are information management in digital healthcare, professional competence in digital healthcare, knowledge of digital technology in digital healthcare, interaction competence in digital healthcare, ethical competence in digital healthcare and knowledge of digital services and development in digital healthcare. The impact of these digital competence requirements on the work of healthcare professional is the change of the work environment to digital environment and the impact on the management and manageability of a professional’s work in healthcare.
This thesis offers information to healthcare professionals, but also to working communities and healthcare managers. Employers should invest in employees' regular digital training and the effects of digital requirements should be actively considered in work communities.