Developing e-leadership competencies model for effectively managing global virtual teams
Prokofyev, Ilya (2023)
Prokofyev, Ilya
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202304276643
https://urn.fi/URN:NBN:fi:amk-202304276643
Tiivistelmä
Nowadays, technological progress, digitalization, and internet-powered connectivity have greatly contributed to international business management. Modern global companies and public and private organizations gain great business potential and secure agile international operations by employing Global Virtual Teams (GVTs) and remote teams. Naturally, GVTs should not be considered as traditional co-located teams, therefore management will require more specific leadership skills and competencies for effectively managing GVTs.
The research study aimed to provide a better understanding of e-leadership competencies and the key leadership skills contributing to the GVTs' performance and well-being. The objective of the thesis was to develop a new e-leadership competencies model based on existing academic findings and leading managerial practices from the business world.
A case study approach is used to allow access to the GVT leader's and team members' past work experiences as well as personal and professional feedback. Qualitative methods were used to collect research data. Mainly, in-depth individual and group interviews were taken into use. Additionally, the author relies on five years of work experience in several virtual teams at Ensto, having access to internal documents and leadership training materials.
This research contributes to the e-leadership style approach, focusing on e-leader competencies best serving effective GVT management. The study results showed key competencies supported by the dynamics of team management skills, team collaboration, effective communication, virtual networking, team relations, social behavior, and cultural intelligence.
The research conclusions can benefit new and existing GVTs as well as improve the hiring process for future virtual leaders. Newly developed e-leadership competencies model is a source of team performance improvement and leadership development programs. Management can enhance leadership and increase effectiveness and performance. More importantly, employees will greatly benefit from feeling supported, engaging, safe and trusting work environment.
The research study aimed to provide a better understanding of e-leadership competencies and the key leadership skills contributing to the GVTs' performance and well-being. The objective of the thesis was to develop a new e-leadership competencies model based on existing academic findings and leading managerial practices from the business world.
A case study approach is used to allow access to the GVT leader's and team members' past work experiences as well as personal and professional feedback. Qualitative methods were used to collect research data. Mainly, in-depth individual and group interviews were taken into use. Additionally, the author relies on five years of work experience in several virtual teams at Ensto, having access to internal documents and leadership training materials.
This research contributes to the e-leadership style approach, focusing on e-leader competencies best serving effective GVT management. The study results showed key competencies supported by the dynamics of team management skills, team collaboration, effective communication, virtual networking, team relations, social behavior, and cultural intelligence.
The research conclusions can benefit new and existing GVTs as well as improve the hiring process for future virtual leaders. Newly developed e-leadership competencies model is a source of team performance improvement and leadership development programs. Management can enhance leadership and increase effectiveness and performance. More importantly, employees will greatly benefit from feeling supported, engaging, safe and trusting work environment.