Developing a Gamified Digital Citizenship Online Course for Grades K-2 Using Service Design Methods
Taskinen, Sini (2023)
Taskinen, Sini
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202304054801
https://urn.fi/URN:NBN:fi:amk-202304054801
Tiivistelmä
Understanding digital technology, the online world, and how to behave responsibly is the essence of being a digital citizen. Teaching these important topics begins in school, but there is a considerable lack of high-quality material that would be useful for teachers and engaging children to focus and learn.
This thesis provides an understanding of how to develop online lessons for grades K-2. The development process is based on customer insights gathered from educators regarding the problems they're currently facing with teaching digital skills and their need for accessible digital citizenship online material.
The thesis follows Stefan Moritz's service design model consisting of six phases: understanding, thinking, generating, filtering, explaining, and realising. Qualitative research methods were used in the first phase in addition to geographical segmentation, net-scouting, and comparison of the digital citizenship standards in the USA and learning objectives defined in the New Literacies development program.
The research results revealed that teachers in Finland felt outside of their comfort zone when trying to teach digital citizenship to students due to needing more confidence in their abilities. The results also indicated that the quality of the material available could be of better quality, and teachers need to search for materials from different sources without certainty that it's up to date. Most respondents agreed that an online course inside an existing platform they are already using, which would save student progress and thus provide a clear indication of their knowledge level, would be beneficial.
As a result of this thesis, twelve lessons were produced for grades K-2 from different subjects, including data and data storage, online safety, different types of hardware and software, internet and browsers, and how our society has changed due to technology.
This thesis provides an understanding of how to develop online lessons for grades K-2. The development process is based on customer insights gathered from educators regarding the problems they're currently facing with teaching digital skills and their need for accessible digital citizenship online material.
The thesis follows Stefan Moritz's service design model consisting of six phases: understanding, thinking, generating, filtering, explaining, and realising. Qualitative research methods were used in the first phase in addition to geographical segmentation, net-scouting, and comparison of the digital citizenship standards in the USA and learning objectives defined in the New Literacies development program.
The research results revealed that teachers in Finland felt outside of their comfort zone when trying to teach digital citizenship to students due to needing more confidence in their abilities. The results also indicated that the quality of the material available could be of better quality, and teachers need to search for materials from different sources without certainty that it's up to date. Most respondents agreed that an online course inside an existing platform they are already using, which would save student progress and thus provide a clear indication of their knowledge level, would be beneficial.
As a result of this thesis, twelve lessons were produced for grades K-2 from different subjects, including data and data storage, online safety, different types of hardware and software, internet and browsers, and how our society has changed due to technology.