Information about healthcare services for immigrant women living in South Ostrobothnia
Morales Vargas, Lourdes Alejandra (2022)
Morales Vargas, Lourdes Alejandra
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022111923135
https://urn.fi/URN:NBN:fi:amk-2022111923135
Tiivistelmä
In the past decade, Finland has seen a great increase in immigration. It is understood that most of those immigrants that have recently arrived in Finland do not speak Finnish language and it will take some time until they are able to communicate in it. However, those immigrants still need to have the possibility to access social and health care services. Often, this can be a daunting task because access to those services in English is not always possible.
It is also important to highlight that many of those immigrants are women, who might, at some point, require other specific services, such as the ones related to their sexual health and support against violence, which should be dealt with tactfully.
The main goal behind this project is to benefit the health of immigrant women living in South Ostrobothnia by offering them information about the health services they can access in different situations. This is accomplished by creating a brochure with a compilation of services they can access, and how to find them quickly. The brochure is written in both English and basic Finnish, so it is easy to understand.
This project was tackled with the Action Research methodological approach and the brochure was created with using the Service Design model.
The process of creation revealed that navigating services can be close to impossible without some knowledge of Finnish language. Few of the visited websites have all their information available in English as well as Finnish.
There are many openings for future projects to continue developing materials and practices to make services more user-friendly, especially for immigrants who are not yet able to communicate in Finnish language.
It is also important to highlight that many of those immigrants are women, who might, at some point, require other specific services, such as the ones related to their sexual health and support against violence, which should be dealt with tactfully.
The main goal behind this project is to benefit the health of immigrant women living in South Ostrobothnia by offering them information about the health services they can access in different situations. This is accomplished by creating a brochure with a compilation of services they can access, and how to find them quickly. The brochure is written in both English and basic Finnish, so it is easy to understand.
This project was tackled with the Action Research methodological approach and the brochure was created with using the Service Design model.
The process of creation revealed that navigating services can be close to impossible without some knowledge of Finnish language. Few of the visited websites have all their information available in English as well as Finnish.
There are many openings for future projects to continue developing materials and practices to make services more user-friendly, especially for immigrants who are not yet able to communicate in Finnish language.