Accounts receivable process development
Hilden, Roosa (2022)
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022060716281
https://urn.fi/URN:NBN:fi:amk-2022060716281
Tiivistelmä
This study was carried out as a commission from a company that works as a financial management service provider. The commission was to study and develop their accounts receivable process. The first step was to identify the issues that the accounts receivable team found the most relevant from the research conducted. The second and the final step of the study focused on finding practical solutions that the case company could use to develop their accounts receivable process and the efficiency of the team.
All the data was gathered during the author’s employment in the case company. The data from the commissioner was gathered via ethnographic methods of participant observation, document analysis and specialist, semi-structured interviews. In addition, theory and supporting data was added by literature reviews done by the author based on the guiding factors and results gathered from the other methodologies in this study.
This thesis project served as a steppingstone for updating the processes within the case company and mapping the current situation of the accounts receivable process as it is known to be undergoing changes in near future as the end of this project. In addition, this paper can serve as a guide or rather a suggestion list to the case company of possible relevant developments that can be considered and/or argued by the commissioner.
All the data was gathered during the author’s employment in the case company. The data from the commissioner was gathered via ethnographic methods of participant observation, document analysis and specialist, semi-structured interviews. In addition, theory and supporting data was added by literature reviews done by the author based on the guiding factors and results gathered from the other methodologies in this study.
This thesis project served as a steppingstone for updating the processes within the case company and mapping the current situation of the accounts receivable process as it is known to be undergoing changes in near future as the end of this project. In addition, this paper can serve as a guide or rather a suggestion list to the case company of possible relevant developments that can be considered and/or argued by the commissioner.