"Helle, Johanna" - Selaus tekijän mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Developing and testing customer centric design training : a case study for company X employees
Helle, Johanna (2023)This master's thesis examines the implementation of a pilot concept initiated by the commissioner, focusing on the transition towards more customer-oriented ways of working to enhance customer value and satisfaction. The ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad