"service design" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
Viitteet 1-7 / 7
-
Developing an online course using service design. Case: Company X
(2022)The current market situation is rapidly changing. Customers' service expectations are changing, and demand is increasing both online and offline. As a result, many existing businesses will be forced to adapt to provide ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
External stakeholder involvement, resources and decision-making as factors to innovation process efficiency and innovation success
(2023)The target organisation has ambitions to enable strategy through development and to have an efficient innovation process. Further, customers do not view the target organisation as innovative. The objective of this thesis ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Improving customer experience of a public service using Service Design methodologies
(2023)This master thesis project studied the customer experience in the career counselling service in the Competence Centre for Highly Educated Immigrants in the City of Espoo using service design methodologies in September-November ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Increasing conversion rate of a freemium model health and fitness mobile application - using Behavioral Insights and Design Thinking
(2023)The popularity of mobile health and fitness applications has grown exponentially, and the trend has enabled a growing business industry. Meanwhile, also other consumer subscription applica-tions have grown in popularity. ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Service design for partner IT services in an insurance company
(2024)This document is a master's thesis that uses service design to study the current and future state of partner IT services in an insurance company. Partners are important in the finance industry, as they enable an expansion ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The Development of a Mental Health Portal Implementing Design Thinking
(2024)This product thesis aimed to address the challenges individuals face when seeking mental health professionals based on their needs and proposes a design-driven solution to address them. The study objectives included ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Yes, we can together! The virtual co-creative development process of a team
(2022)The Covid-19 pandemic has strongly contributed to the fact that virtual work practices have become a common part of our daily activities. The rapid technological development and multitude of new digital and online tools ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad