"customer experience" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Customer Satisfaction of TZL Suites : a Case Study of Service Quality and Guest Experience in the Hospitality Industry
(2024)In the competitive hospitality industry, achieving customer satisfaction is crucial for sustaining business success and securing a competitive advantage. This thesis is about TZL Suites, a boutique hotel in Istanbul’s ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Exploring the Experience of Using the Food Delivery Robots in Helsinki, Finland : a focus group method among Arcada students
(2024)Since April 2022, the launch of Finland's first grocery delivery robot, in collaboration with S-kaupat (S-Market), represented a pivotal advancement. Despite two years of operation, there has been limited research on the ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
