Information and Knowledge Risk Management at Company X
Niemistö, Silja (2013)
Niemistö, Silja
Tampereen ammattikorkeakoulu
2013
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013121321116
https://urn.fi/URN:NBN:fi:amk-2013121321116
Tiivistelmä
This study was made for company X, a company operating in corporate gift business. Risk management was chosen to be the field of study since there wasn't any actual risk management process started in the company. However, due to the extension of entire risk scope it was decided that the study would cover only one risk category. Since the firm's success was largely reliant on effective use of information and knowledge, risks related to this area were assumed to require urgent management and thus chosen to be the object of research. The goal of the study was to initiate information and knowledge risk management at company X by analysing its current risk profile and suggesting how the company could manage its current and future risks. Ethnography and qualitative interviews were used as research methods.
For information security reasons detailed findings and recommendations were left out from this public report and replaced by blank pages. The study revealed that company X had as much as seven substantial information and knowledge risks. Since simultaneous actualisation of two or more of these risks could have been fatal, it was recommended for the company to start taking action right away. Fortunately, the analysis unveiled that several information risks could be diminished by rather simple and inexpensive means. The management of knowledge risks appeared to require high involvement from company X's management. However, when thoroughly implemented, knowledge management process would not only reduce risks but build competitive advantage as well.
This study succeeded to provide a good starting point information and knowledge risk management at company X. Since some of the results were quite unexpected they were also apt to awake the interest of company managers. Nevertheless, the actual implementation of suggested measures was left for the organisation to decide about.
For information security reasons detailed findings and recommendations were left out from this public report and replaced by blank pages. The study revealed that company X had as much as seven substantial information and knowledge risks. Since simultaneous actualisation of two or more of these risks could have been fatal, it was recommended for the company to start taking action right away. Fortunately, the analysis unveiled that several information risks could be diminished by rather simple and inexpensive means. The management of knowledge risks appeared to require high involvement from company X's management. However, when thoroughly implemented, knowledge management process would not only reduce risks but build competitive advantage as well.
This study succeeded to provide a good starting point information and knowledge risk management at company X. Since some of the results were quite unexpected they were also apt to awake the interest of company managers. Nevertheless, the actual implementation of suggested measures was left for the organisation to decide about.