A guidebook for efficient practices in performance appraisal reviews with interpersonal communication
Cusell, Sara (2021)
Cusell, Sara
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021053112717
https://urn.fi/URN:NBN:fi:amk-2021053112717
Tiivistelmä
This is a product -orientated bachelor’s thesis with a guidebook for new supervisors as the final product. It helps and guides new supervisors through their first performance appraisal reviews. It focuses on interpersonal communication and on how to make these reviews more effective for the company and the employees. One of the main focuses is how to deliver feedback and how to ensure job satisfaction throughout these reviews. This thesis includes two components: the theory part and the guidebook. This thesis was written in the spring of 2021.
The objective of this thesis was to create a comprehensive guidebook which gives concreate examples and advice on how to handle performance appraisal reviews. In the theory part the goal was to explain why these reviews are important and how to conduct them efficiently. It takes the viewpoint of the supervisor and explains their way of communicating. It gives supervisors essential information about performance appraisal reviews and how the culture around them has changed.
Performance appraisal reviews have been under a lot of criticism over the past few years but that is because the system has not changed. If everyone still uses old guides, results will not be good. The world is changing and so should old company guidelines too. This guidebook provides a modern insight on this topic. It leans more to the idea of self-evaluation with the help of a supervisor. This is a timely topic since these reviews are starting to be less in use in companies and that is just because these reviews are not done efficiently and there is not enough time and effort spent on them.
For implementing this guidebook, the most essential elements were to recognize what kind of things employees’ value and appreciate. This perspective allowed the guidebook to be subordinate friendly which will automatically improve satisfaction regarding performance appraisal reviews. Subordinated are all part of a bigger system but it should be remembered that they have to be treated as individuals.
The objective of this thesis was to create a comprehensive guidebook which gives concreate examples and advice on how to handle performance appraisal reviews. In the theory part the goal was to explain why these reviews are important and how to conduct them efficiently. It takes the viewpoint of the supervisor and explains their way of communicating. It gives supervisors essential information about performance appraisal reviews and how the culture around them has changed.
Performance appraisal reviews have been under a lot of criticism over the past few years but that is because the system has not changed. If everyone still uses old guides, results will not be good. The world is changing and so should old company guidelines too. This guidebook provides a modern insight on this topic. It leans more to the idea of self-evaluation with the help of a supervisor. This is a timely topic since these reviews are starting to be less in use in companies and that is just because these reviews are not done efficiently and there is not enough time and effort spent on them.
For implementing this guidebook, the most essential elements were to recognize what kind of things employees’ value and appreciate. This perspective allowed the guidebook to be subordinate friendly which will automatically improve satisfaction regarding performance appraisal reviews. Subordinated are all part of a bigger system but it should be remembered that they have to be treated as individuals.