Corporate social responsibility in supply chain management : socially responsible procurement in the food industry
Edas, Divina Lagasi (2021)
Lataukset:
Edas, Divina Lagasi
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202104195111
https://urn.fi/URN:NBN:fi:amk-202104195111
Tiivistelmä
Globalization increases the pressure of competition on businesses around the world. Businesses must adjust to opportunities and protect themselves from threats that globalization brings. Due to globalization, competition among companies grows. Popular aspects where competition challenges occur are the environmental, and social responsibility of the companies. In the supply chain, buying companies face a huge challenge in becoming socially responsible especially in their procurement process. Stakeholders, government authorities, and customers influence a company’s business performance. Stakeholders are not only interested in the company’s profit but also in the effects of the business operations on society and the environment. Customer's buying behavior has also changed during the years. Customers are now aware of how they are responsible for purchasing products and services. Also, government authorities regulate the market and encourage businesses to be in line with their program in corporate social responsibility. To be globally competitive and maintain a good business reputation, a company must take into account the social and environmental issues more seriously than before.
This thesis was done through interviews and research. The interviews were conducted remotely. The interviewees were a CSR Manager from a Finnish food company and a CSR expert. The thesis aimed to determine the factors affecting the successful implementation of CSR principles in the procurement process and find possible solutions to these factors. Based on the results of the interviews and research, the author found common factors and solutions. The CSR manager and CSR expert both identified that selection of suppliers, the internal implementation of CSR within an organization, importance of code of conduct, and application of measurement tools for business performance and transparency are significant in the success of a business in becoming socially responsible. In comparison to the result based on the scientific sources, the results have similarities.
This thesis was done through interviews and research. The interviews were conducted remotely. The interviewees were a CSR Manager from a Finnish food company and a CSR expert. The thesis aimed to determine the factors affecting the successful implementation of CSR principles in the procurement process and find possible solutions to these factors. Based on the results of the interviews and research, the author found common factors and solutions. The CSR manager and CSR expert both identified that selection of suppliers, the internal implementation of CSR within an organization, importance of code of conduct, and application of measurement tools for business performance and transparency are significant in the success of a business in becoming socially responsible. In comparison to the result based on the scientific sources, the results have similarities.