The future of facility management in Finland
Boateng, Ernest (2011)
Boateng, Ernest
Jyväskylän ammattikorkeakoulu
2011
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2011121518500
https://urn.fi/URN:NBN:fi:amk-2011121518500
Tiivistelmä
The objective of this study was to investigate the feasible future of facility management in Finland in order to provide an overview of the future of facility management. This is intended to serve as a guideline for the educational sector, facility management service companies, and the Facility management association in Finland (FIFMA) for future development.
Qualitative method, precisely semi-structured/unstructured interview was adopted to address the problems in this study. The study comprises of the educational sector, service companies, and the Finnish Facility Management Association (FIFMA). The views of nine experts coming from the field of facility management were explored in connection to the subject of this research.
The results indicate continual growth of facility management as a business discipline. The concept of facility management in Finland has been technically oriented in the past but gradually heading towards a service concept. Factors such as facility management competence, integrated facilities management, strategic facilities management, sustainability, service design and innovations, and collaboration have a great influence on the future of facility management in Finland.
The conclusions are that Facility management in Finland will continue to grow to embrace business needs for cost reduction, added value, and effective support services. The existing collaborative and networking effort should strongly emphasize the future and development of facility management in Finland in light of the topics that have been studied.
Qualitative method, precisely semi-structured/unstructured interview was adopted to address the problems in this study. The study comprises of the educational sector, service companies, and the Finnish Facility Management Association (FIFMA). The views of nine experts coming from the field of facility management were explored in connection to the subject of this research.
The results indicate continual growth of facility management as a business discipline. The concept of facility management in Finland has been technically oriented in the past but gradually heading towards a service concept. Factors such as facility management competence, integrated facilities management, strategic facilities management, sustainability, service design and innovations, and collaboration have a great influence on the future of facility management in Finland.
The conclusions are that Facility management in Finland will continue to grow to embrace business needs for cost reduction, added value, and effective support services. The existing collaborative and networking effort should strongly emphasize the future and development of facility management in Finland in light of the topics that have been studied.