Motivation at the workplace
Rosvall-Varis, Heidi Johanna (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020100821133
https://urn.fi/URN:NBN:fi:amk-2020100821133
Tiivistelmä
The purpose of this master’s thesis was to produce information of the target department’s state of motivation. Also, to explain the issues that affect motivation in a workplace. The objective of this theses was to improve employee’s motivation proactively that can lead to engagement to the employee company. The research was targeted to one specific department that consisted of 31 employees at the time of the research. In the target department there had been problems with high turnover of employees. Motivation was seen by the author as an important theme in working life and the goal of this thesis was to find out issues that explain motivation.
The combination of real-life target department’s experience and theoretical and conceptual background was seen as an appropriate way to research the subject. The theoretical part of the thesis was constructed by getting to know the self-determination theory and the concepts of knowledge work and engagement. The research was conducted by a mixed method research design. Data was gathered by a survey by using a questionnaire.
The results of this thesis showed that the content of the work, ability to influence one’s own work and pay and benefits were the most important issues that affected motivation in the target organization. The theory used and the concepts analysed supports the findings of this research.
The state of motivation was seen to be on a good level in the target organization but there came up some suggestions that could help to maintain and develop good motivation in the future. The most important lesson was seen as being the importance of a more individualistic view to motivation needs. Conversations between the team-leader and employee were seen as an important way to find out what could be done to improve overall motivation.
In the future, this type of motivation survey can be used to repeatedly give information of the status of motivation and lead to deeper conversations inside the department. This is seen as a tool to increase engagement to the organization.
The combination of real-life target department’s experience and theoretical and conceptual background was seen as an appropriate way to research the subject. The theoretical part of the thesis was constructed by getting to know the self-determination theory and the concepts of knowledge work and engagement. The research was conducted by a mixed method research design. Data was gathered by a survey by using a questionnaire.
The results of this thesis showed that the content of the work, ability to influence one’s own work and pay and benefits were the most important issues that affected motivation in the target organization. The theory used and the concepts analysed supports the findings of this research.
The state of motivation was seen to be on a good level in the target organization but there came up some suggestions that could help to maintain and develop good motivation in the future. The most important lesson was seen as being the importance of a more individualistic view to motivation needs. Conversations between the team-leader and employee were seen as an important way to find out what could be done to improve overall motivation.
In the future, this type of motivation survey can be used to repeatedly give information of the status of motivation and lead to deeper conversations inside the department. This is seen as a tool to increase engagement to the organization.