Digital disruption: experiences of Finnish eCommerce companies´ development
Mäki, Marko; Toivola, Tuija (2020)
Mäki, Marko
Toivola, Tuija
Lappeenrannan teknillinen yliopisto
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2020091769943
https://urn.fi/URN:NBN:fi-fe2020091769943
Tiivistelmä
The aim of this paper was to contribute to the expansion of the eCommerce (eCom) operations of small and medium sized companies (SMEs) in Finland to global markets. We also wanted to investigate and reflect on our experiences of working with several eCom companies and consulting firms to boost their global sales. In addition, one important goal was to acquire knowledge and boost participants’ learning of fast growing online and digital business models. Digital disruption and digitalization in more general, were defined as a driving force behind eCommerce growth. The conclusions of this study underlined the importance of targeted marketing activities and knowledge and capability building for global eCom operations.