Dubai - Handbook how to survive and succeed in one of the most diverse working environments
Viljanen, Anna; Vene, Maris (2020)
Viljanen, Anna
Vene, Maris
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020052814872
https://urn.fi/URN:NBN:fi:amk-2020052814872
Tiivistelmä
A cooperation between Haaga-Helia and Dubai World Trade Centre started in 2019, and since then students have been working as event support for the company. Each time the preparation of the students going to work in Dubai has not been sufficient enough, and they have faced many challenges and major culture shock.
The thesis process started in November 2019, when the authors were working as event support for Dubai World Trade Centre together with a group of other students. The challenges of the students were evident, as they had a hard time to adapt to the cultural differences between Finland and Dubai.
This is a product-based thesis with the main purpose to create a handbook with the most relevant information one needs to know before going to work in Dubai. The handbook covers the most important topics about the United Arab Emirates’ culture, customs, and Dubai World Trade Centre as a possible employer. The content of the handbook will help to reduce the culture shock of Haaga-Helia students or anyone going to work in Dubai in the future. Additionally, the handbook can be used as guidance for the topics to be covered more thorughly during the trainings in Finland.
A research was conducted in the format of a survey, which was sent out to students who previously have been working in Dubai. The survey helped in the process of creating the handbook, as the responses showcased the biggest issues the students faced wile working for Dubai World Trade Centre.
After analyzing the personal experience, getting the support from the survey and studying theories about intercultural communication, a 40 page long handbook has been created. The handbook is divided in two main chapters; The UAE & Dubai, and Dubai World Trade Center as an employer.
As the cooperation between Haaga-Helia and Dubai World Trade Centre is still new, the handbook will be very beneficial for the students or anyone going to work there in the future. The relevancy of the handbook is in a high grade, especially since the Dubai World Expo 2021 will include Haaga-Helia students, who must familiarize themselves with the new working culture.
The thesis process started in November 2019, when the authors were working as event support for Dubai World Trade Centre together with a group of other students. The challenges of the students were evident, as they had a hard time to adapt to the cultural differences between Finland and Dubai.
This is a product-based thesis with the main purpose to create a handbook with the most relevant information one needs to know before going to work in Dubai. The handbook covers the most important topics about the United Arab Emirates’ culture, customs, and Dubai World Trade Centre as a possible employer. The content of the handbook will help to reduce the culture shock of Haaga-Helia students or anyone going to work in Dubai in the future. Additionally, the handbook can be used as guidance for the topics to be covered more thorughly during the trainings in Finland.
A research was conducted in the format of a survey, which was sent out to students who previously have been working in Dubai. The survey helped in the process of creating the handbook, as the responses showcased the biggest issues the students faced wile working for Dubai World Trade Centre.
After analyzing the personal experience, getting the support from the survey and studying theories about intercultural communication, a 40 page long handbook has been created. The handbook is divided in two main chapters; The UAE & Dubai, and Dubai World Trade Center as an employer.
As the cooperation between Haaga-Helia and Dubai World Trade Centre is still new, the handbook will be very beneficial for the students or anyone going to work there in the future. The relevancy of the handbook is in a high grade, especially since the Dubai World Expo 2021 will include Haaga-Helia students, who must familiarize themselves with the new working culture.