"Ta, Nga Ta Thi Thanh" - Selaus tekijän mukaan Centria-ammattikorkeakoulu
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Key factors in opening a high-end coffee chain in Hanoi City, Vietnam through analysing customer satisfaction
Ta, Nga Ta Thi Thanh (Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2016)Customer satisfaction is one of the most important factors determining the development within organisation in the competitive business world. This is the reason why customer satisfaction is the ultimate goal of every ...