"Vaittinen, Eija" - Selaus tekijän mukaan Julkaisut
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Equipment users’ experiences of a manufacturer’s smart services
(University of Aston, 2023) -
Introducing smart services: requirements and interconnections in multi-actor cooperation
Journal of business and industrial marketing : 13 (Emerald, 2023)Purpose Smart services have gained attention both among academics and practitioners, but manufacturing firms struggle in getting their new smart services extensively adopted by customers, employees and distributors. The ...
