"Osório, A. Luís" - Selaus tekijän mukaan Julkaisut

Viitteet 1-1 / 1

    • Exploiting User-Generated Content for Service Improvement: Case Airport Twitter Data 

      Aunimo, Lili; Martin-Domingo, Luis
      IFIP advances in information and communication technology (Springer Verlag, 2022)
      The study illustrates how airport collaborative networks can profit from the richness of data, now available due to digitalization. Using a co-creation process, where the passenger generated content is leveraged to identify ...