"Janous, Gerald" - Selaus tekijän mukaan Julkaisut
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The Influence of Interactional Style on Affective Acceptance in Human-Chatbot Interaction – A Literature Review
Dobrowsky, David; Aunimo, Lili; Janous, Gerald; Pezenka, Ilona; Weber, Teresa
Esignals research : 4.2.2021 (Haaga-Helia ammattikorkeakoulu, 2021)This literature review analyses studies that examine human-chatbot interaction and how the interactional style of the chatbot affects the users’ acceptance. The reviewed studies are classified by their thematic and ...