"Ennis, Caroline" - Selaus tekijän mukaan Julkaisut
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A model of service design elements to understand innovative service process
Lassila, Sirpa; Rieple, Alison; Ennis, Caroline (2017)This paper aims to provide an understanding of innovative service design processes by comparing service design logic with the entrepreneurial logics of causation, effectuation and bricolage (CEB). The paper draws upon ... -
Bricolage – a mindset of resourcefulness: Stories as a vehicle for mediating means into resources
Lassila, Sirpa; Rieple, Alison; Ennis, Caroline
Esignals research (Haaga-Helia ammattikorkeakoulu, 2021)This study builds on the notion of viewing bricolage as a mindset of resourcefulness rather than seeing it only as a resource integration or resource scarcity. Particularly, we study service innovation processes to shed ...