"quality" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Customer satisfaction : case Ben Thanh restaurant in Krakow, Poland
(2023)The aim of the research is to explore customer satisfaction with the case company is Ben Thanh restaurant in Krakow, Poland. The paper concentrated on factors that affects customer satisfaction. The research used ... -
Exploring the factors that drive luxury tourism : sub-brand by Lapland Safaris case
(2023)The thesis project attempted to understand motivations, preferences, and behaviours of luxury tourism customers. Analyse the main factors that drives luxury customers to develop a luxury sub-brand under Lapland Safaris in ... -
The Solutions to Improve Hotel Restaurant Quality at Scandic Rovaniemi City Hotel
(2022)This study helps in a deeper understanding of hotel-restaurant quality service and the current situation of the restaurant business at Scandic Rovaniemi City hotel. The author analyses the theory about the hospitality ... -
Understanding customer expectations towards a hostel : case Ibedcity hostel
(2023)In recent years, travelling demand has bounced back stronger than ever, especially after many restrictions from COVID-19 time. Running parallel with benefiting from the rising needs, tourism entrepreneurs have to face many ...
