Development of the IT Resources Directory : Case company: local global GmbH
Zhikhareva, Anna (2016)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016112817929
https://urn.fi/URN:NBN:fi:amk-2016112817929
Tiivistelmä
Manufacturing and production industries are going through a digital transformation due to the implementation of Information and Communication Technology (ICT) into business operations. This digitalization process is called Industry 4.0, the fourth industrial revolution. Outsourcing is presented as the way for German companies to find qualified foreign Information Technology (IT) providers, who can help companies keep up with Industry 4.0 by automating their IT sectors.
The researcher introduces the IT Resources Directory, which is the case company’s matchmaking platform for German firms and international IT providers. The online version of the IT Resources Directory is evaluated based on the website quality assessment criteria. Using Business Model Canvas (BMC), the goal of the research is to complete the development plan for the IT Resources Directory and provide suggestions for further improvement.
To conduct the study, the researcher uses deductively based research approach and both qualitative and quantitative research methods. Secondary data is gathered using credible literature and Internet based sources. Primary data is obtained via a survey and an interview conducted at the business trade shows. The main finding states that many German companies are reluctant to outsource IT services to third parties abroad. However, given the online IT Resources Directory is fully developed, it may nevertheless be a useful tool for finding foreign IT providers and creating mutually beneficial partnerships.
The researcher introduces the IT Resources Directory, which is the case company’s matchmaking platform for German firms and international IT providers. The online version of the IT Resources Directory is evaluated based on the website quality assessment criteria. Using Business Model Canvas (BMC), the goal of the research is to complete the development plan for the IT Resources Directory and provide suggestions for further improvement.
To conduct the study, the researcher uses deductively based research approach and both qualitative and quantitative research methods. Secondary data is gathered using credible literature and Internet based sources. Primary data is obtained via a survey and an interview conducted at the business trade shows. The main finding states that many German companies are reluctant to outsource IT services to third parties abroad. However, given the online IT Resources Directory is fully developed, it may nevertheless be a useful tool for finding foreign IT providers and creating mutually beneficial partnerships.