Supplier’s delivery improvement : case study: Post & Telecommunication Equipment Joint Stock Company
Tran, Ha (2016)
Tampereen ammattikorkeakoulu
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201601301764
https://urn.fi/URN:NBN:fi:amk-201601301764
Tiivistelmä
The commissioner of this thesis is Post & Telecommunication Equipment Joint Stock Company (POSTEF). The supply chain model of POSTEF is make-to-order which means that POSTEF only produces when receiving order from customers, but POSTEF always have late shipments affecting to its production. Besides, based on company’s business strategy, POSTEF wants to expand business to neighboring countries, so im-proving supplier delivery performance is a hot issue at POSTEF in order to secure supply for production and improve to be stronger before expanding to other countries.
The thesis is to point out factors having an impact on supplier delivery performance and further, it suggests solutions and implementation method. The qualitative analysis from internal documents, literature resources, annual report of POSTEF and interview with Sales Manager of POSTEF who is responsible for supply chain, logistics, import-export, sales and customer service at Southern Branch of POSTEF are applied to analyze situation of POSTEF.
The findings of analysis is that POSTEF is not active in delivery control and direct handling in sea shipment. In addition, communication between POSTEF and its suppliers is not effective to speed up work process and update shipment information soon to POSTEF. The author suggests POSTEF to change importing by Incoterm 2010 CIF to Incoterms 2010 EXW and FOB to gain more responsibilities in shipment planning and handling in order to have more rights in delivery control. Besides, to communicate effectively with suppliers, EDI is suggestion of the author to transfer information and data faster and secure data from losing as well as reduce errors in keyboard data entry.
The thesis can be used as a guideline of improving supplier delivery performance for relevant late shipment affecting factors. To implement these solutions, POSTEF needs to have commitment with top managers of POSTEF, trading partners, forwarding company, carrier and EDI network provider. Making careful analysis and selection in forwarding company, carrier and EDI network provider are the most important step to implement these solutions successfully.
The thesis is to point out factors having an impact on supplier delivery performance and further, it suggests solutions and implementation method. The qualitative analysis from internal documents, literature resources, annual report of POSTEF and interview with Sales Manager of POSTEF who is responsible for supply chain, logistics, import-export, sales and customer service at Southern Branch of POSTEF are applied to analyze situation of POSTEF.
The findings of analysis is that POSTEF is not active in delivery control and direct handling in sea shipment. In addition, communication between POSTEF and its suppliers is not effective to speed up work process and update shipment information soon to POSTEF. The author suggests POSTEF to change importing by Incoterm 2010 CIF to Incoterms 2010 EXW and FOB to gain more responsibilities in shipment planning and handling in order to have more rights in delivery control. Besides, to communicate effectively with suppliers, EDI is suggestion of the author to transfer information and data faster and secure data from losing as well as reduce errors in keyboard data entry.
The thesis can be used as a guideline of improving supplier delivery performance for relevant late shipment affecting factors. To implement these solutions, POSTEF needs to have commitment with top managers of POSTEF, trading partners, forwarding company, carrier and EDI network provider. Making careful analysis and selection in forwarding company, carrier and EDI network provider are the most important step to implement these solutions successfully.