Haku
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Deliberative governance for tourism platforms
(Pergamon., 2023)
Implications of Cellular Agriculture for Hospitality and Tourism Management Research: Sustainable Development Goal Perspective
(Haaga-Helia ammattikorkeakoulu, 2022)
The global agricultural sector is facing a disruption driven by economics, emerging technology, and environmental and personal well-being. In particular, advances in cellular biology, along with the emergence of novel ...
Intelligent Automation in Hospitality: Exploring the Relative Automatability of Frontline Food Service Tasks
(Emerald Publishing, 2021)
Purpose
Automation poses to change how service work is organized. However, there is a lack of understanding of how automation influences specific sectors, including specific hospitality jobs. Addressing this gap, this ...
Riding Against the Algorithm: Algorithmic Management in On-Demand Food Delivery
(Springer International Publ., 2023)
In many countries, on-demand food delivery platforms (e.g. Deliveroo, Wolt, Uber Eats) have become an inseparable part of the hospitality and tourism ecosystem. A key area of interest in technology research has been how ...
Algorithmic Control Across the Employee Lifecycle
(Springer Nature, 2024)
This paper examines the employee lifecycle, that is, HR managers’ role in decision-making. In tourism, HR faces unique challenges, e.g. labor shortage, staff turnover, diversity management. Algorithmic management, driven ...