SprintLab Ltd.’s Leadership and Culture and its Impact on Employee Performance and Satisfaction
Insberga, Laima (2016)
Insberga, Laima
Haaga-Helia ammattikorkeakoulu
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016120218844
https://urn.fi/URN:NBN:fi:amk-2016120218844
Tiivistelmä
This thesis is commissioned by the company SprintLab Ltd. It describes, how leadership and organizational culture have affected employee performance and satisfaction.
The purpose of my study is to provide SprintLab Ltd. with valuable information regarding the whole organization, including whether their company culture, declared values and leadership practices are aligned with each other.
The objective of this thesis is to ascertain the current status of the company's culture and leadership, their effect on employee performance and satisfaction; what the most suitable leadership style for this company is and finally, how Latvian business culture and leadership has been developing.
Theoretical framework helped to gain a deeper insight of leadership and organizational culture within the company. Different leadership styles and organizational culture typologies were studied. It also gave better knowledge of Latvian business culture and leadership. As the main source was used Edgar Schein’s book Leadership and Organizational Culture.
The empirical part was conducted in June 2016. Empirical data was gathered through case company’s website, annual reports, as well as a survey questionnaire that was sent to the SprintLabs’ employees, analyzing their performance and satisfaction. Furthermore, Skype interview was conducted with the managing director of the company. Results showed, that leadership practices and organizational culture have a positive impact on employee performance and satisfaction and employees share same values and goals within the company. Results led to conclude that for this company most successful would be benevolent authoritative and coaching leadership style.
The purpose of my study is to provide SprintLab Ltd. with valuable information regarding the whole organization, including whether their company culture, declared values and leadership practices are aligned with each other.
The objective of this thesis is to ascertain the current status of the company's culture and leadership, their effect on employee performance and satisfaction; what the most suitable leadership style for this company is and finally, how Latvian business culture and leadership has been developing.
Theoretical framework helped to gain a deeper insight of leadership and organizational culture within the company. Different leadership styles and organizational culture typologies were studied. It also gave better knowledge of Latvian business culture and leadership. As the main source was used Edgar Schein’s book Leadership and Organizational Culture.
The empirical part was conducted in June 2016. Empirical data was gathered through case company’s website, annual reports, as well as a survey questionnaire that was sent to the SprintLabs’ employees, analyzing their performance and satisfaction. Furthermore, Skype interview was conducted with the managing director of the company. Results showed, that leadership practices and organizational culture have a positive impact on employee performance and satisfaction and employees share same values and goals within the company. Results led to conclude that for this company most successful would be benevolent authoritative and coaching leadership style.