Using Information Technology to Increase Business Productivity
Kärki, Alexander (2016)
Kärki, Alexander
Hämeen ammattikorkeakoulu
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016112817822
https://urn.fi/URN:NBN:fi:amk-2016112817822
Tiivistelmä
The goal of this thesis was to suggest ideas for improving the information technology at Timothy and O’Connors for the purpose of increasing business productivity. The company is a small accounting and auditing firm located in Tralee, Ireland. The company mainly works with sole traders and business owners in the preparation of accounting forms to the government, managing their clients’ accounts, and tax calculation.
The objective of this thesis was to research what productivity is and how the firm approaches this concept. The author used this information to discover how productivity is achieved in the firm and what qualities of it are valued above others. Secondary research was carried out on Information technology and what it meant to a firm. Research was done on how best to implement new technology and train employees on its use.
The author held interviews with the partner at the firm, Patrick O’Connor to acquire the information of upper management in regards to various subjects including how he views productivity, his attitude towards the current technology for the firm and how it was operating. The author also issued a thorough survey to all six employees, scoping the full depth of the current situation with the information technology they use on a daily basis.
During the course of the investigation the author discovered the root of a number of inefficiencies and put fourth recommendations on how best to remedy them. The author calculated just how inefficient theses problems were, and ranked the most severe. The author concluded that the productivity at Timothy and O’Connor could be improved with a number of changes to their information system infrastructure.
The objective of this thesis was to research what productivity is and how the firm approaches this concept. The author used this information to discover how productivity is achieved in the firm and what qualities of it are valued above others. Secondary research was carried out on Information technology and what it meant to a firm. Research was done on how best to implement new technology and train employees on its use.
The author held interviews with the partner at the firm, Patrick O’Connor to acquire the information of upper management in regards to various subjects including how he views productivity, his attitude towards the current technology for the firm and how it was operating. The author also issued a thorough survey to all six employees, scoping the full depth of the current situation with the information technology they use on a daily basis.
During the course of the investigation the author discovered the root of a number of inefficiencies and put fourth recommendations on how best to remedy them. The author calculated just how inefficient theses problems were, and ranked the most severe. The author concluded that the productivity at Timothy and O’Connor could be improved with a number of changes to their information system infrastructure.