How to successfully Introduce and Implement use of new software in a company : Case Study
Kahugu, Evaline (2015)
Kahugu, Evaline
Metropolia Ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015120419420
https://urn.fi/URN:NBN:fi:amk-2015120419420
Tiivistelmä
Now than ever before, how organizations manage internal change is increasingly becoming more of a concern to scholars, researchers and the corporate world alike. The more attention given to how organizations manage change is born out of the realization that for organization to record profitability and sterling performance, it must not only successfully manage change but strategically adapt and align its operations and key policies to the ever dynamic business environment. This thesis investigates how to successfully introduce and implement the use of new software in a company. This is part of technology advances that the modern organizations today must manage successfully to stay a float.
This thesis was based on The Case Home, a smaller unit of the bigger company. The respondents were Case Home social and healthcare professional employees’. There were nine respondents in the April 2015 first interview and four respondents in the second interview. The first interview sought to investigate the respondents’ level of understanding of domacare software while the second interview sought to investigate how change management models and best in practice change approaches were applied in The Case Home internal change initiatives. The aim was to come up with proposals that would improve The Case Home future change processes or initiatives.
This study adopted structured interview approach. Both primary and secondary data was used and empirical data collected using structured interview guides. An empirical analysis was conducted. In conclusion the results showed that use of change management models, employees’ participation in the change process, training and stress management were essential key factors to successful change management. The study suggests that further studies on how to successfully introduce and implement the use of new software in an organization should be undertaken with another company as the case study. It would be interesting to find out what the results would be.
This thesis was based on The Case Home, a smaller unit of the bigger company. The respondents were Case Home social and healthcare professional employees’. There were nine respondents in the April 2015 first interview and four respondents in the second interview. The first interview sought to investigate the respondents’ level of understanding of domacare software while the second interview sought to investigate how change management models and best in practice change approaches were applied in The Case Home internal change initiatives. The aim was to come up with proposals that would improve The Case Home future change processes or initiatives.
This study adopted structured interview approach. Both primary and secondary data was used and empirical data collected using structured interview guides. An empirical analysis was conducted. In conclusion the results showed that use of change management models, employees’ participation in the change process, training and stress management were essential key factors to successful change management. The study suggests that further studies on how to successfully introduce and implement the use of new software in an organization should be undertaken with another company as the case study. It would be interesting to find out what the results would be.